Business Consultant - Digital Marketing & CRM

We are currently looking for the following profile(s):  

Business Consultant - Digital Marketing & CRM

JOB DESCRIPTION:

We are seeking a Senior consultant experienced in Digital Marketing & CRM.
As a Business consultant, your main roles and responsibilities will cover various activities and engagements such as:

  • Work with our Clients (major groups) to define their strategy, vision, and needs
  • Design relevant and efficient processes and solutions to serve and improve their operations
  • Define programme, projects and roadmap to support their strategy
  • Support our Clients in managing major programmes and projects
  • Participate to pre-sales activities (RFP, presentations …)
REQUIRED SKILLS:
  • Knowledge of best practices (organisation, processes, solutions) in Digital Marketing and CRM
  • Functional knowledge of main tools and technologies
    • Digital systems: portals, Web & mobile sites, apps …
    • Digital operations: traffic management – SEM, SEO, SMO, Display, Affiliate, emailing …, e-reputation, Web analytics …
    • CRM: operational CRM, analytical CRM / Customer insight, SFA, Campaign Management / Marketing automation …
  • Strong knowledge of IT architecture best practices
  • Proven methodology and ability to produce high quality deliverables:
    • Strategy and vision
    • Roadmap definition (incl. budget and business case)
    • Business requirements
    • Feasibility study
    • Programme and project committees presentations
  • Programme or Project Management experience is a plus
  • Experience in Banking & TelCo industries is a plus
  • Communication and presentation skills (especially with Business & IT managers)
  • Leadership
  • Rigorousness
  • Autonomy
“NICE TO HAVE” SKILLS:
  • Project Management certifications (PMI, Prince …)
  • Technical expertise, strong experience and credentials in development and implementation based on the previous tools / technologies
  • Proven methodology and ability to produce high quality deliverables:
    • Functional and/ or Technical specifications
    • Technical architecture
    • Data modelling
LANGUAGE(S):

French and English

LOCATION:

French speaking Switzerland, and some travels over Europe

CANDIDATE CHARACTERISTICS:
  • Education: High School, MBA is a plus
  • Experience: > 3 years
  • Salary expectation: to be defined
  • Nationality: Swiss or EU

Please send your CV to:

HR Manager

Simalaya SA.
Galerie St. Francois A
Lausanne 1003
Switzerland
 
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