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We are currently looking for the following profile(s): Senior Business consultantYou are a Senior consultant experienced in one of the following areas: CRM, Business Intelligence, IT strategy, transformation and outsourcing. Job descriptionAs a Business consultant, your main roles and responsibilities will cover various activities and engagements such as: • Work with our Clients (major groups) to define their strategy, vision, and needs • Design relevant and efficient processes and solutions to serve and improve their operations • Define programme, projects and roadmap to support their strategy • Support our Clients in managing major programmes and projects • Participate to pre-sales activities (RFP, presentations …) Skills• Knowledge of best practices (organisation, processes, solutions) in one of the following areas: analytical and operational CRM, Business Intelligence, IT strategy and organisation • Experience in Banking, TelCo, Pharma, Utility industries • Knowledge / experience in some of the operational functions: Telco : CRM, Campaign Management, Order management, Billing, Provisioning, Network Bank : Front / Middle / Back office, Core-banking systems IT: Projects, Service Management … • Knowledge of the main Business processes in Finance, Controlling, Marketing, Customer Care • Programme or Project Management experience • Functional knowledge of main tools and technologies - CRM: operational CRM, analytical CRM / Customer insight, SFA, Campaign Management / Marketing automation … - Business Intelligence: RDBMS, ETL, Reporting, Dashboarding, Mining … - IT: Banking systems, Telco systems … • Strong knowledge of IT architecture best practices • Proven methodology and ability to produce high quality deliverables: Strategy and vision, Roadmap definition (incl. budget and business case), Business requirements, Feasibility study, Programme and project, Committees presentations • Communication and presentation skills (especially with Business & IT managers) • Leadership • Rigorousness • Autonomy “Nice to have” skills: • Project Management certifications (PMI, Prince …) • Technical expertise, strong experience and credentials in development and implementation based on the previous tools / technologies • Proven methodology and ability to produce high quality deliverables: - Functional and/ or Technical specifications - Technical architecture - Data modelling • MBA is a plus
Languages: French, English, German / Swiss German (2 of them) Age: 25-40 Education: High School Experience: > 3 years Nationality: Swiss or EU Location: French speaking Switzerland, and some travels over Europe Additional Information• Applicants with recommendations are preferred. • Referrals through network preferred.
Please send your CV to: HR Manager Simalaya SA. Galerie St. Francois A Lausanne 1003 Switzerland
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